Julio Alcantara

The Absolute Worst Company I’ve ever had to deal with. 2 months ago I brought my 2013 26ft FreightLiner/ Straight Truck and in my opinion since they repair trailers you’d think this might be I would say easier or just as much labor as what they are used to. Instead of explaining to me that they are overbooked and won’t be able to work on my repairs they held, parked, and just did nothing at all for a month. It took them 4 weeks to come up with a quote mind you the insurance company had to send 2 notices before they did even that, once the quote was approved then they’re going to contact the insurance company to send them a check for the parts as if they needed the money upfront or couldn’t afford the parts. Then after I contacted them and 3 more weeks have passed is when the decide to inform me of the entire situation can’t believe a company as well known and big as Great Dane would waste a paying customers time for 2 months. Finally I decided to pick the truck up and drop it off at Twin State Trailer Repair who is right down the street and they already ordered the parts and have started working on the repairs within days of dropping off the truck. If u have any truck repairs don’t take it to Great Dane they will waste time and not treat you with the respect or even courtesy to communicate with anyone in a timely fashion. Like I said the Absolute Worst Company I’ve ever had to deal with. If could give them 0 Stars I’d give them a -0 Twin State Trailers is where and who you want to deal with.