Local Guides World
Scott Gasson
2 reviews on 1 places
A peaceful spot on the shores of lake Couchiching, who could ask for more?
My last two experiences at this location earned them this overwhelming review.
Experience one: my wife and I walked In to order subs and were informed that we had to wait while the employee at the counter processed an UBER EATS order. The employee then made four sandwiches and rang up the order for a driver who wasn't even there to pick up the food. The employee then told us we'd have to wait until the order was paid for by the non-present driver. Ten minutes later the driver shows up and pays, then the employee asks what we'd like to order - REALLY?
Experience two: we walked back in here a month after experience one, the open sign was turned on and the employee was serving a customer. We waited our turn in line, the employee competed the first customers order then looked at us and said "sorry we're closed" I looked at them funny and said "You can't be serious, we've been standing here for five minutes" the employee responded with "So?"
We left disgusted, the employee did not lock the door or turn off the open sign and as we got into our car we sat there and watched the same thing happen to another customer 90 seconds later.
So Do not be deceived, because apparently their open sign being turned on does not mean they're actually open!
This location could learn a thing or two about customer service which is why they'll no longer be serving our family as customers.
Experience one: my wife and I walked In to order subs and were informed that we had to wait while the employee at the counter processed an UBER EATS order. The employee then made four sandwiches and rang up the order for a driver who wasn't even there to pick up the food. The employee then told us we'd have to wait until the order was paid for by the non-present driver. Ten minutes later the driver shows up and pays, then the employee asks what we'd like to order - REALLY?
Experience two: we walked back in here a month after experience one, the open sign was turned on and the employee was serving a customer. We waited our turn in line, the employee competed the first customers order then looked at us and said "sorry we're closed" I looked at them funny and said "You can't be serious, we've been standing here for five minutes" the employee responded with "So?"
We left disgusted, the employee did not lock the door or turn off the open sign and as we got into our car we sat there and watched the same thing happen to another customer 90 seconds later.
So Do not be deceived, because apparently their open sign being turned on does not mean they're actually open!
This location could learn a thing or two about customer service which is why they'll no longer be serving our family as customers.