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S Enquiriez
1 reviews on 1 places
October 21, 2023 (2 months since my 2nd email to Silver Spoon): Drum roll, please ... Actually, it is quite sad that I did not receive a response from them via email. What great customer service skills! Gotta love their lack of professionalism. A round of applause for them. 👏👏👏
Fun fact: I even had a receipt. Yupparoos, I attached it twice to both of the emails that I sent to them.
Silver Spoon, do not bother responding now because it doesn't matter anymore.
Previous Update: On August 21, 2023, the owner responded and asked that I resend my email. So that's what I did. 🙃
Note that my initial email (separate from my review) was sent on August 3, 2023.
My Initial Review:
I wrote an email to Silver Spoon (on the same day I made a purchase) regarding all of the bones (without any meat on them) in the lamb karahi. Do you think they were kind enough to respond? No! They didn't have the decency to respond nor apologize. If you want poor service and a lot of bones in your meal, then this is the place to go to.
I am not the type of person to complain nor do I enjoy putting down a business but I am beyond disappointed in their service and lack of response. I pretty much paid full price for some sauce and a lot of bones with only 1 or 2 pieces of lamb meat (see the enclosed pictures).
My apologies for the negative review but I think it is necessary that people know what they may receive from your restaurant.
Fun fact: I even had a receipt. Yupparoos, I attached it twice to both of the emails that I sent to them.
Silver Spoon, do not bother responding now because it doesn't matter anymore.
Previous Update: On August 21, 2023, the owner responded and asked that I resend my email. So that's what I did. 🙃
Note that my initial email (separate from my review) was sent on August 3, 2023.
My Initial Review:
I wrote an email to Silver Spoon (on the same day I made a purchase) regarding all of the bones (without any meat on them) in the lamb karahi. Do you think they were kind enough to respond? No! They didn't have the decency to respond nor apologize. If you want poor service and a lot of bones in your meal, then this is the place to go to.
I am not the type of person to complain nor do I enjoy putting down a business but I am beyond disappointed in their service and lack of response. I pretty much paid full price for some sauce and a lot of bones with only 1 or 2 pieces of lamb meat (see the enclosed pictures).
My apologies for the negative review but I think it is necessary that people know what they may receive from your restaurant.