Sangun Park

Staffs are kind and well trained.
Parking lot can be used easily.
Hot swimming pool is nice and large.
Good for family with kids.
Location is for me Okey.
Gas fire place make me feel really nice.

2019 October 16.
I was in Abudhabi.
I used the Abudhabi Free stop over program.
This is a program to provide two day free hotel room to traveler.
I book one hotel after confirmation with etihad holiday one staff on the phone.
But I paid. Frustrated.

I informed etihad holiday staff 16 October.
He told me after check then he call me.
But no response.
Again frustrated.

I sent email again and had conversation with another staff. I explained it again.
He said he will check thi with previous staff.
This time how much long should I wait

I hope they understand what I experienced with confusing staff's answer.

Through this program I spent lots of mony in UAE.
But for me the embarrased feeling and spoiled travel with my wife, future baby and mother in raw on her birth day celebration.

I will report this case to Abudhai travel administration department and cityhall.

So I thibk this is enough experience to give one star for this company.

P.S There is high cost bill of mobile phone comes to me for discussing this matter with the company by roam service not to disappoint my family.
Still I am calling international phonecall to discuss this matter.

Maybe this might be the last trip to UAE and with ethihad airline with another reason , this airline food is poor.

Sangun.Park
South Korea
Working in Saudi Arabia in blue mood.