Local Guides World
Justin Elliott
1 reviews on 1 places
The doctor's are great. I have had 2 of them over the 10 years I was using this office's services.
The issue I had with this place is the person in the front office who answers the phone and is at the window to hand you paperwork.
Every time I have spoken to her, she has been very rude to me.
There have been a few times, that I have called asking questions and she told me that I should already know the answer to it. I have also asked her to email me details of my appointment or to email me if there was an issue with my upcoming appointment. She told me that their system doesnt allow them to email patients and that she tried calling me and left a voicemail. Well with all the robo calls that everyone receives these days, I dont pay enough attention to the 15 calls I receive a day from unknown numbers, but I do pay attention to my emails.
So on several occasions I have driven to the office in a wasted trip. When I asked her for the details, she simply replied... Ive already told you in a voicemail.. in a condescending tone..
These may sound like trivial annoyances, but when you already have so much on your plate in your day to day life.. and when you have a burden such as driving every month to a mental health facility.. you would hope that your doctors office could at least make your day a little easier.
I finally just gave up going to this place, which is a shame b/c I really liked both doctors that have supported me over the past decade.
The issue I had with this place is the person in the front office who answers the phone and is at the window to hand you paperwork.
Every time I have spoken to her, she has been very rude to me.
There have been a few times, that I have called asking questions and she told me that I should already know the answer to it. I have also asked her to email me details of my appointment or to email me if there was an issue with my upcoming appointment. She told me that their system doesnt allow them to email patients and that she tried calling me and left a voicemail. Well with all the robo calls that everyone receives these days, I dont pay enough attention to the 15 calls I receive a day from unknown numbers, but I do pay attention to my emails.
So on several occasions I have driven to the office in a wasted trip. When I asked her for the details, she simply replied... Ive already told you in a voicemail.. in a condescending tone..
These may sound like trivial annoyances, but when you already have so much on your plate in your day to day life.. and when you have a burden such as driving every month to a mental health facility.. you would hope that your doctors office could at least make your day a little easier.
I finally just gave up going to this place, which is a shame b/c I really liked both doctors that have supported me over the past decade.