Local Guides World
Joshua M
1 reviews on 1 places
During my first experience with Thai Orchid I ordered takeout and the food was exceptional. However, a recent visit with a friend was marred by an unprovoked negative attitude from the staff.
Upon entering, I greeted with a "good evening" before picking up a menu. Surprisingly, I was chided for not saying "excuse me" and accused of having no manners. I thought good evening was polite enough, but I guess I was mistaken. As I stepped aside to allow my friend to view the menu, a casual exchange between us about what to order was interrupted by the cashier. She sharply told us we were wasting her time, and that we should indicate when we're ready to order. Mind you, we hadn't indicated we were ready prior, so I'm not sure why she was expecting us.
Though we were standing out of the way near the corner, we were asked to sit as she said we were obstructing the space. We did so with no rebuttal.
Soon after when I signaled that we were ready to order, she came over to us to take our order (I presumed), but instead she accused us of being disrespectful and "coming to play," wasting her time, claiming she was very busy, etc.. My friend responded stating that we didn't come to play (obviously... we're not children), we came to order. However the lady continued to scold us like a parent would a child. In light of this unprofessional treatment, I decided to return the menu and leave without ordering.
The takeout I had last week was so good that I wanted my friend to try it as well. It's disappointing that our first (and only) experience dining had us treated with such animosity.
This stark contrast to my initial experience left me wondering if our treatment was influenced by our race, as during my first visit I was alone in the restaurant, but this time there were two white patrons who seemed to face no issues. Or perhaps her behavior was because of our youthful and unsophisticated appearance.
Great food (kudos to the chef!). Terrible attitude and service from the cashier/waiter.
Upon entering, I greeted with a "good evening" before picking up a menu. Surprisingly, I was chided for not saying "excuse me" and accused of having no manners. I thought good evening was polite enough, but I guess I was mistaken. As I stepped aside to allow my friend to view the menu, a casual exchange between us about what to order was interrupted by the cashier. She sharply told us we were wasting her time, and that we should indicate when we're ready to order. Mind you, we hadn't indicated we were ready prior, so I'm not sure why she was expecting us.
Though we were standing out of the way near the corner, we were asked to sit as she said we were obstructing the space. We did so with no rebuttal.
Soon after when I signaled that we were ready to order, she came over to us to take our order (I presumed), but instead she accused us of being disrespectful and "coming to play," wasting her time, claiming she was very busy, etc.. My friend responded stating that we didn't come to play (obviously... we're not children), we came to order. However the lady continued to scold us like a parent would a child. In light of this unprofessional treatment, I decided to return the menu and leave without ordering.
The takeout I had last week was so good that I wanted my friend to try it as well. It's disappointing that our first (and only) experience dining had us treated with such animosity.
This stark contrast to my initial experience left me wondering if our treatment was influenced by our race, as during my first visit I was alone in the restaurant, but this time there were two white patrons who seemed to face no issues. Or perhaps her behavior was because of our youthful and unsophisticated appearance.
Great food (kudos to the chef!). Terrible attitude and service from the cashier/waiter.