Local Guides World
Narelle Murray
1 reviews on 1 places
In March I ordered over $4000 worth of blinds and curtains. It is now half way through July and still nothing has been delivered. Pointless having a 1300 number as I phoned them and they took 2 weeks to return the call. I drove an 80km round trip to go to the store to find out what was happening. The girl there was very helpful unlike the customer service staff and the sales rep.
Spoke to the sales rep last Thursday and she told me she would call back the next day with an update, it’s now late Monday and still waiting. I’m absolutely fed up. They have had over $2000 of my money and I have received absolutely nothing for it.
The ones I have dealt with on the phone are rude and defensive.
Sadly I’ll never use them again. I have used them previously in other locations with no issues. Stop using covid as an excuse. You’re not short of staff.
Spoke to the sales rep last Thursday and she told me she would call back the next day with an update, it’s now late Monday and still waiting. I’m absolutely fed up. They have had over $2000 of my money and I have received absolutely nothing for it.
The ones I have dealt with on the phone are rude and defensive.
Sadly I’ll never use them again. I have used them previously in other locations with no issues. Stop using covid as an excuse. You’re not short of staff.