Cyndee Pratt

We had friends from out of state visit and did Mount hope walking tour. We were greeted by a mom and child. After we all paid and all the others arrived that were touring as well, we were informed that this child who had just finished six grade was guiding the tour because the mom said she was better at it. The child acted like a child throughout the fiasco tour reading from a paper, constantly tripping over all the words, saying she wasn't even going to try and say a lot of them, showing her mom the paper and her mom telling her how to say the words. She was leaning/sitting on the graves, we all could hardly make out most of what she was reading. It was the worst money ever spent. I work at a business where people are asking me daily what there is to do in this area and I had been recommending this all year because I walk there and love it. I even printed out the ad and it's hanging where all could see it. We never even was shone the memorial that was in the picture. Or any memorials there. Was told it was 90 minutes but lasted under an hour. It was agonizing to tough this out and we all couldn't wait for it to end. I would like a full refund and won't refer this anymore to anyone.
UPDATE: THE GENTLEMAN THAT USUALLY GIVES THE TOUR SAID HE WAS UNABLE TO DO THE TOUR SO HAD THE ABOVE DO IT IN A PINCH. HE OFFERED TO REFUND US AS WELL AND GIVE US HIS TOUR. I'VE HEARD FROM OTHER THAT HE IS GREAT AS A YOUR GUIDE! THANK YOU