Brooklyn Reid

I rarely leave reviews but after being a long time customer at LIC, I was shocked by the lack of care today. The receptionist on the phone wasn’t remotely helpful and simply said she couldn’t help us and to go to emergency clinic to have dog seen. I waited until LIC opened at 9am to see our doctor who was in and to be turned away so quickly without any care and told to go spend double the amount at an emergency clinic is shocking. The receptionist wouldn’t even ask the doctor who knows my dog. Why build rapport with a vet clinic if they aren’t there to help you when your animal is in need of being checked (he’s been acting funny a couple days)? I used to drive out of my way for LIC and we loved Dr. Kulik but the lack of care today has me sitting in a 2.5 hour wait at an emergency clinic googling new vet clinics to make a switch.