Anne E

Very horrible experience. I was humiliated by one of their sales clerks when I had actually not asked for her help. When I saw her looking down on me with condescension, I even stepped back to avoid her but she insisted to step forward to shame me in public when I had done nothing wrong. I was polite, appropriately dressed, and did nothing to deserve mistreatment - she shamed me for who I am, not for anything I did. She did apologize. Then I left the store immediately, buying nothing. I contacted Michael Kors customer service about training their staff better to treat people equally.. and while they did reply and apologize, they did not agree to re-train their staff to treat customers fairly regardless of age and gender. I was a regular customer, not anymore. They lost money today. I wish I could give them a zero.