Local Guides World
Jon Sigurdson
1 reviews on 1 places
Today I walked in to get a usual cup of coffee that I order on the regular from this specific Starbucks.
I asked a worker by the name of TYLER if I could have a green apron pour over. He went on with attitude saying he hates doing them because I MAKE HIM WASTE COFFEE. He then went to scan the entire bag of coffee saying that I could buy the bag of coffee or he could make me a different pour over. The way he approached the situation was very rude, and he was speaking to me with the utmost disrespect. I can understand that maybe this type of coffee isn’t popular for a pour over, but the option to have one made for me is there to be asked of. At first he tried to make me buy a whole bag of coffee, and then put some kind of blame on me for how I make him waste the bag of coffee.
He was completely disrespectful and rude towards me about the situation and I am very upset with this type of customer service because I’ve never had this particular issue with ANY Starbucks I have EVER gone too.
I will not be returning to this location if this employee is working. This is not the first time I have experience entitlement and very poor customer service from this employee.
I asked a worker by the name of TYLER if I could have a green apron pour over. He went on with attitude saying he hates doing them because I MAKE HIM WASTE COFFEE. He then went to scan the entire bag of coffee saying that I could buy the bag of coffee or he could make me a different pour over. The way he approached the situation was very rude, and he was speaking to me with the utmost disrespect. I can understand that maybe this type of coffee isn’t popular for a pour over, but the option to have one made for me is there to be asked of. At first he tried to make me buy a whole bag of coffee, and then put some kind of blame on me for how I make him waste the bag of coffee.
He was completely disrespectful and rude towards me about the situation and I am very upset with this type of customer service because I’ve never had this particular issue with ANY Starbucks I have EVER gone too.
I will not be returning to this location if this employee is working. This is not the first time I have experience entitlement and very poor customer service from this employee.