Stan Kucharczyk

I went into Bicycle Doctor (BD) and asked Mo ( one of the co-op team ) to simply loosen the lock-ring on my cassette as I wanted to remove and clean it. I had the correct lock-ring tool with me for my cassette and a wrench, my chain whip was just not suitable as it kept slipping when I tried it myself. He said fine but that he would use the shop's tools and it would cost me £5. I thought he was joking about the charge, but he was not. It would literally have taken him a minute to do.
Now in the last few years my late brother bought two bikes from BD.
He was a regular customer for bike parts and bike services up until his passing, as am I for bits and pieces I needed for my bike.
I couldn't believe after all the custom BD have had from my late brother and myself that he was being so mean and stingy.
I told him he was well out of order and left.
So much for customer loyalty, care and support.
I went to the Charity Bike Shop in Chorlton. The guys there were great. One young guy stopped working to help me. He removed the cassette lock-ring, chatted amiably for about 10 minutes giving me advice and ideas - ( I have a noisy cassette ) and at the end when I asked him how much I owed him, he said no worries - NOTHING.
So much for Bicycle Doctor's workers co-operative.
It seems money is their sole motivation.
In the past I've bought items from them too which were twice the price I could have found elsewhere. I could have bought a lot cheaper but didn't.
So that's what you get for trying to support your local bike shop..
I'd recommend going elsewhere for your bike needs.
Plat Fields bike hub / The Bike Charity Shop Chorlton to name but two.
That's me done with Mo and the Bicycle Doctor.