david cisneros

Honestly pretty annoyed with this place. I came in during my lunch break and purchased the combo pass, didnt even get to stay. I had meant to come back after i got off from work, but unfortunately wasn't able to come back. I didnt even get to use the pass so I came in this morning and spoke with the gentleman with the long white beard. When I explained to him my what happened he just scoffs at me and is like "what do you want to get back two dollars?" And i was like wait what do you mean, and so he explaines the prices to me but afterwards i further explained that i wasnt looking for a refund, but to see if i could just use the pass for today. He then scoffs and chuckles and was like "no you have to buy the pass again" Ive been coming here for quite a while and usually people are pretty nice but with this guy, I can go without the added sass. A simple "Im sorry but unfortunately I cant" wouldve been fine. I get we all have to follow policy and everything, butI can go without the sass