Local Guides World

Cobo Koo

1 reviews on 1 places
Next Business Energy
2023 Jul 25
My recent sales call experience I had with one of your sales representatives named 'Greg'. Unfortunately, the encounter left me deeply concerned and disappointed with the conduct displayed during the conversation.

I will outline the sequence of events that took place during the call:

Greg called our business line during regular business hours, which was not a suitable time for such a call.

1. I politely informed Greg that it was an inconvenient time and that I was not interested in discussing any deals.

2. Despite expressing my disinterest, Greg requested both my number and my wife's number.

3. I said I'm busy and I don't have time for this, hoping for him to know I'm not interested in this call.

4. I reiterated my lack of interest and asked him to remove us from the sales list.

5. Shockingly, Greg stated that he would speak to my wife instead, completely disregarding my decision as the owner of the business.

6. I firmly reminded him that I am the decision-maker and that calling my wife would not change my stance.

7. Despite my objections, Greg persisted in his intention to contact my wife, ignoring my repeated requests to desist.

8. Throughout the conversation, I repeatedly asked Greg not to call us again and to remove us from the sales list, but my requests were not respected.

However, the most concerning part of the call was when Greg made inappropriate and offensive remarks. He questioned my ethnicity, asking if I was Chinese, and further labeled me as "rude."

I must emphasize that racism has no place in any professional interaction, and such behavior is completely unacceptable. I find it deeply troubling that a representative of your company would engage in such conduct during a sales call.

I have recorded the conversation for my records, and I am considering discussing this matter with my legal counsel due to the discriminatory nature of the comments made by Greg.

I kindly request that you investigate this matter thoroughly, take appropriate actions to address this issue, and ensure that your sales team adheres to the highest standards of conduct and ethics.

I hope that your company takes this matter seriously and implements measures to prevent such incidents from happening in the future.