Ashe Graham

An awesome place to live! As long as you're not here during student season. I've been here for nearly a year, moved in during the fall so i missed the start of school last year. But I'm not even a student and everything is falling apart here, they're losing mail (then finding it and losing it again), not answering phones, never replying to anything. People can't get into apartments they're already paying for but the office is throwing waffle breakfasts and village dinners. And don't get me started on their attitudes! Someone let themselves into my apartment after 9 pm without knocking and when I went to the office about it (this had happened twice before during office hours on two separate occasions but I'd let it go because I was home anyways)and the girl essentially told me it was my fault because I should have read an email that they never sent me. And then when I pointed out they'd never sent me the email she essentially went "we can do whatever we need to." So the fact they're legally required to give notice doesn't seem to matter. The only person who showed any kind of compassion and common sense about the situation was one of the managers but she's the last person you get to talk to.

Outside of student season they're awesome, genuinely! Quick to take care of maintenance requests (Jesus is usually who I see for those and he's great, knocks before entering, is pleasant and efficient), responds promptly, answers the phones, etc.

I'm really hoping this isn't a permanent change in their behavior/the way they run things but I also don't know how something that happens every single year can completely mess up an entire office so badly.