Eric Ash

First, as a service to/from the airport, it's convenient and lovely. But that isn't why I'm reviewing.

I used this service for a quick trip to/from Dublin. However, after I had passed through security for my flight, I realized I didn't have my wallet. I suspected it was left on one of the Dublin Express buses so I asked the employees if a wallet had been turned in. I met a lovely person named Allison who went above and beyond to help. She genuinely cared and even offered to get me a coffee since she was concerned I was without money. She took down my details and put me on a bus back into Dublin to try my luck there. About an hour later, she phoned me to tell me she had found the wallet and would keep it safe for me until I was able to pick it up. She had personally tracked and searched the bus I had been on and managed to find it hidden between a seat and the wall. Everything in the wallet was accounted for and she refused to take the tip I offered for being such an incredible help (in addition to being kind and empathetic). She was an absolute lifesaver and I cannot thank her and the others at Dublin Express enough for their help. There are still good people in this world and Allison definitely demonstrated that.