Lau S

My friend and I thought that we had found an affordable deal for a CPR Certification class. However, the night before our appointment, we received a reminder email for our class and to our surprise it was canceled hours before, and our appointments were changed without even inquiring about our availability. We went to the location (which is a hotel suite) to speak to someone, and no one answered the door (we could hear someone and a TV inside) and had us waiting for a while without a response. We are very disappointed! We spoke to two different customer service agents Kate and Eve, and they told us to email requesting a refund. However, they are being extremely difficult to issue a refund to us! We are being ignored by their customer service. We just want our money back. SAVE YOUR MONEY!