Kyle Bowyer

Useless and uncaring. Arrived back in Perth at late last night. Very cold, raining. The shuttle bus that was always "due in less than 1 minute" never arrived. People waiting then at midnight including family with small child in stroller. Staff 'patrolling' the area were of little use. After 40 minutes with no sign of a shuttle, we had to walk in the rain to the long term carparks through ill light areas with lots of construction around. When asking the staff for help the response from the main clown was 'oh well, write a letter'. Of course, there were no issues booking and taking the money. Will never use again.