Local Guides World
Tiffany Liu
1 reviews on 1 places
Completely disgusting experience at this theatre. Singled out and discriminated against by a waiter to show my ticket once I had sat down. It was dark and I didn’t know where I had put my ticket and he asked me to step outside and also threatened to kick me out if I opened up any of the snacks I bought in. I didn’t know it was against cinema policy to not bring in your shopping. Mind you I didn’t plan on opening any of my snacks. Should I have gone home and dropped my groceries off first before coming to the movies?
I stepped outside and tried to look for my ticket and at the same time explained to the waiter the security upstairs had already checked my ticket how else would I have got in. He called the manager down and I asked him to verify my ticket purchase any other way. By this point I was getting agitated as I was well aware I was missing the movie.
I FINALLY found my ticket in my grocery bag. I wasted my time, money and didn’t even want to continue watching the film anymore. The manager eventually offers me a refund and explains the policy is that the waiters can check tickets in the cinema. Did I see them check anyone else’s tickets?!? NO. Absolutely incompetent and rude staff.
AVOID AT ALL COST.
I stepped outside and tried to look for my ticket and at the same time explained to the waiter the security upstairs had already checked my ticket how else would I have got in. He called the manager down and I asked him to verify my ticket purchase any other way. By this point I was getting agitated as I was well aware I was missing the movie.
I FINALLY found my ticket in my grocery bag. I wasted my time, money and didn’t even want to continue watching the film anymore. The manager eventually offers me a refund and explains the policy is that the waiters can check tickets in the cinema. Did I see them check anyone else’s tickets?!? NO. Absolutely incompetent and rude staff.
AVOID AT ALL COST.