Local Guides World
anjali george
1 reviews on 1 places
Wonderful artifacts. HORRIBLE museum experience. We deserve and apology for the cloakroom staff's ayrocious and insulting behaviour.
Finding a ticket online days and weeks ahead was already challenging. Their website is outdated and their ticket supply is limited. Our last option was to buy an annual ticket or wait till 2037. While buying an annual ticket the lady at the ticket counter kept texting and reading her messages on her phone. She was also rude and unwilling to be patient since the beginning. We were made to feel like a burden when all we wanted to do was buy a ticket. Horrible service.
When we entered the museum, there were amazing stone tablets and statues...unfortunately the tops were covered in dust. We were blowing dust bunnies off the stone. Atrocious upkeep. Centuries old artifacts from the middle east and Asia, this is how they're treated.
The WORST PART!!!! the lady in the wardrobe area singled us out of all the people who were also sitting on the platform. She and her colleagues were sitting on the platform too. She called my mother heavy and smiled back when we confronted her for singling us out and insulting us. When another colleague came, we thought we would get assistance. Instead She PUSHED and HIT my mother and defended her colleague. All of the staff present in that cloakroom were laughing at us and some of the visitors and Staff started cursing at us. No one, not even staff or visitors did anything.
I cannot believe this is how the staff treat people. I've read the other 1 star reviews and agree!!!
You don't insult, physically assaulted and mock people. She said she and her colleague were allowed to sit on the platform but not us...when literally 10 other visitors were sitting om it and watching. The whole day people were sitting on the platform in the cloakroom.
This museum does not deserve to host some of the greatest and most beautiful artifacts of the Mesopotamia, Islamic and many more ancient civilizations. This history and heritage deserves to go back to it's respective homes, where people will also respect their visitors.
I am disappointed. We came all the way from.dofferenr countries to see this beautiful heritage and culture, only to be met with rudeness and insults. I was trembling and worried this situation would get worse and tried to leave as soon as possible. It felt extremely unsafe and unwelcoming.
Finding a ticket online days and weeks ahead was already challenging. Their website is outdated and their ticket supply is limited. Our last option was to buy an annual ticket or wait till 2037. While buying an annual ticket the lady at the ticket counter kept texting and reading her messages on her phone. She was also rude and unwilling to be patient since the beginning. We were made to feel like a burden when all we wanted to do was buy a ticket. Horrible service.
When we entered the museum, there were amazing stone tablets and statues...unfortunately the tops were covered in dust. We were blowing dust bunnies off the stone. Atrocious upkeep. Centuries old artifacts from the middle east and Asia, this is how they're treated.
The WORST PART!!!! the lady in the wardrobe area singled us out of all the people who were also sitting on the platform. She and her colleagues were sitting on the platform too. She called my mother heavy and smiled back when we confronted her for singling us out and insulting us. When another colleague came, we thought we would get assistance. Instead She PUSHED and HIT my mother and defended her colleague. All of the staff present in that cloakroom were laughing at us and some of the visitors and Staff started cursing at us. No one, not even staff or visitors did anything.
I cannot believe this is how the staff treat people. I've read the other 1 star reviews and agree!!!
You don't insult, physically assaulted and mock people. She said she and her colleague were allowed to sit on the platform but not us...when literally 10 other visitors were sitting om it and watching. The whole day people were sitting on the platform in the cloakroom.
This museum does not deserve to host some of the greatest and most beautiful artifacts of the Mesopotamia, Islamic and many more ancient civilizations. This history and heritage deserves to go back to it's respective homes, where people will also respect their visitors.
I am disappointed. We came all the way from.dofferenr countries to see this beautiful heritage and culture, only to be met with rudeness and insults. I was trembling and worried this situation would get worse and tried to leave as soon as possible. It felt extremely unsafe and unwelcoming.