Zafar Tulaganov

Today we had a brand seminar in one of the halls of the hotel. During the break time we have requested the coffee making employee one by one. He has skipped me for about 4-5 times. I reminded him 2-3 times about my order and he kept repeating "I will give you". I just left without any comments due to our break time was over. Later he came in our seminar and kept my ordered cup of coffee in front of me without apology and left. That guy has to go through some hospitality and customer service trainings, which are the initial and core manners of the hotel employees