Giovanna Di Bernardo

I recently came across the Synoptic reviews by chance as I googled to find their phone number since I could not access it on my cell. Very surprised to find a negative review, I now feel compelled to share my experience about Synoptic. I am not a board member, nor is there any private interest that ties me to Synoptic. Synoptic has managed since a very long time (at least 20 years) a building where I have a loft. Their staff has always been competent, professional, courteous, prompt in responding and friendly, so I was very pleased they were managing our building. But that is only half the story. I really discovered how exceptional they are in this last year: there was a major fire in our building that took 100 firemen to put out. The CEO of Synoptic has spent months working with fire investigators, making himself available with incredible generosity. And since months, to aid the reconstruction of 5 floors, he is coordinating, supervising, helping, supporting not just unit owners, but also the contractors hired by unit owners . Even my architect, who had never met anyone from Synoptic before, commented that he has never seen a management company so involved, so caring and so hands-on. To look at things the positive way, I thank my lucky stars that despite the bad luck and devastation of the fire that destroyed our building, Synoptic was there for us and able to rescue us with such expertise and care. I consider myself very fortunate they manage our building.