Chlomysters Vlogging_ x

I was enjoying my night when the toilet lady at 1:50am (18/02/2024), slammed the door when my friend was using the toilet to relieve her dietary habits (she has IBS), and told us to exit the toilet immediately, despite my friends need to use the lavatory. Once I explained that she needed the toilet for a little longer she shouted at her and said she didn’t care, she needed to exit the toilet for other people to use, causing my friend to get embarrassed and upset. I’m extremely disappointed, as I have been here before and had no issues. I hope that the company will contact me with an explanation for this unacceptable behaviour.
She was extremely impolite and I will be contacting the company further, and this behaviour is the standard I expect from a low standard business.