Sloan Black

Absolute WORST decision to take my car here. We were in need of immediate help fixing our clutch so we googled places near us and The Transmission Shop was the only place available to help immediately. We took our car here and the owner told us that we would not be able to drive it to any other shop without risking further damage. With this in my we agreed to allow for them to do the service, but requested constant communication. The owner promised the car would be done by Monday - two days after he received the car. By Monday at 6PM, we heard nothing about our car. I texted and called with no response, but let it go assuming it was just going to take a little longer and they would get back to me tomorrow. By Wednesday, I had texted and called multiple times with no response. Thursday, I called off a *67 number to get them to answer and they said the car would be done that night. We heard nothing that night. Friday he texted us informing us he got the wrong part but would fix things by Saturday. We told him the car HAD to be done Saturday, he said it would be done by noon. SURPRISE, it still wasn't done at noon and by 6PM we decided to show up at the shop and require the car to be done. When we arrived, the car was still up on the hydraulics and not put back together. We did not leave the shop until midnight that night. On top of that they charged us $300 over the quote and never communicated with us about the extra charges as requested in the beginning. But that's not even the worst part! We got our car back and noticed we only had 20 miles until empty even though we dropped the car off with half a tank. After they specifically told me I couldn't make it to another shop they took the car over 100 miles for their own errands and enjoyment. After searching my car, I found sand all over the back seat, a receipt from shopping at Shoe Carnival, a pair of shorts, white stains on my interior, scratches on my trunk, and worst of all CONDOMS in the back seat. When confronted, the owner simply said he was gone on Monday when this all must have happened. Taking our car here has costed us a fortune, on top of what they charged us for "clutch repair", we had to take it to another shop to get the under panels put back on properly, we took it to a body shop to get the scratches all over the trunk repaired, and we had to get it detailed to remove the sand and disgusting white stains from the interior. Please avoid this place at all costs!