L E

I have lived in a Sackman building for several years, and the quality of management has declined dramatically this year. The five buildings Sackman manages on my street have all had cockroach infestations since the summer. For months, management made only half-hearted attempts to respond, then finally began to take more aggressive action in the last two weeks in the face of escalating tenant complaints. Yet the roach sightings continue. Other serious apartment health hazards have gone unaddressed for weeks on end, and when tenants raise issues, we are ignored or face outright hostility from management.