Amber Duffey

This is a review for brachycephalic dogs that aren't allowed on commercial flights. I highly recommend Pacific Air Cargo for their customer serviceand transparent pricing. We recently moved to CO from Hawaii and were really concerned about shipping our pup. He's a pitbull with high anxiety, and we were concerned with how he'd fare on the flight. The people at PAC were kind and patient with us through the whole experience, explaining the entire process and timeline for vet documentation and drop off. While the workers are extremely helpful, do your research first to avoid any hiccups. After drop off, the people there were kind and empathetic to our sensitive boy and did what they could to make him more comfortable until his flight. We picked him up in LA around 1am. His flight was delayed a few hours, but it comes with the territory of using an airline. The pick-up was seamless, and we left LA with our boy safe and sound the next morning, thanks to Pacific Air Cargo.