Local Guides World

Adam Loran

1 reviews on 1 places
Centerra
2023 Oct 09
I've been hesitating writing this..as I've given management chance after chance to prove they're something other than money-driven and actually care about their tenants but I was wrong. Pros: great location, nice units, feel somewhat secure. Maintenance has been quick to respond to my (albeit many) issues with the apartment. Cons: parking garage has been broken several times already. Elevators break often too. expect to pay hefty HVAC fees (talking $200+/month for a 1br apartment on top of water, garbage, sewer, trash, internet, cable, and PGE). Yet nobody can seem to share the formula or usage for how this is calculated. Biggest problem I've run into twice in the past 3 weeks: someone parking in my parking spot. Mind you...i pay $225/month to park in my EV spot. Twice now someone has parked in my spot and used my charger and I've been inconvenienced by the time it took to get them out. Neither of them were towed as said they would be. There is a parking gate with on site security...for what?...I don't know. I didn't say anything to management the first time. Just last night it happened again. Finally emailed management. Their response? "We can't control what other people do, Here is a $15 credit for 2 days parking since you were inconvenienced twice." They say they care about the tenant. But just care about the money. If they had offered me a month or even half a month as a show of good faith this review would not have been written.