Local Guides World

Alek Catlett

1 reviews on 1 places
Lydian
2024 Jan 02
Lydian is the worst complex i have ever lived in and I hope the absolute worst of them and Holland Partners (their property management company). I lived there for just under a year and the elevators broke down all the time with little to no notice. The entire time i lived there the garage door was broken so they had a “security guard” watch from their car who was either asleep or just watching football on their phone. The only time i ever saw them stock towels or clean amenity rooms or fix the coffee machine was before a showing (you’ll never get use those.) Oh and the hidden fees were my favorite feature. Because the dog run needed to be cleaned or there was too much trash (keep in mind the complex was half empty), we ALL were getting $150 charges added to our rent for clean up (WE DONT HAVE A DOG). This is in addition to the fees we already paid for trash and cleaning.
By the main reason i beg you to stay away from Lydian is because they are shady and terrible people work there. We moved out early, paid our $18,000 lease break and then for the next 6 months called me every week to demand payment. However, i took screenshots of my payment and send them numerous emails, but they lost the payment and were quite sure that i needed to pay again. So i sent them bank statements proving the payment posted and gave them their verification number. They never stopped calling. When i threatened legal action they sent a collection agency. I sent the agency my documents and they backed off, just to be sent another agency again. So we called Lydian to have them try help us. But they weren’t taking our calls so we called from my wife’s number and then they picked up. But still wouldn’t help us resolve the issue with Holland partners. The last agency finally helped us have Holland partners leave us alone. Lydian & Holland partners are the worst.