Local Guides World

james minor

2 reviews on 1 places
Chevron Longview
2023 Jun 13
These people have no business working at this place both the manager and other male employee thinks it's appropriate to talk over you so your unable to talk or say what's going on. Went in on a Sunday for gas and drinks paid 64.87 go out to pump the gas it only pumps 15 cents, the girl working the counter comes out and says oh sorry your card was declined I think that's odd I just transfered money she says I can pump gas but to come in and pay so I do the fuel ended up being 73.01 for a tank of gas I go into pay a second time I proceed to show her my transaction online that I was charged for the gas and the drinks she says no it will be back at end of day. So Monday comes around still no money on my card I proceed to call the store again this time it was a guy never gave me a chance to talk or anything just kept saying nope nope nope to where I was unable to talk. I call my bank on Monday they proceed to tell me that Chevron charged me twice once for 64.87 and again for 73.01 my bank emails me stating the charges. I call Tuesday morning this time there's a manager there named Lenny I believe again I get told they didn't charge my card I try to explain he rudely kept cutting me off as to where I was unable to speak . So only option now is to contact corporate and the BBB hopefully something will get done that way. If you don't want money stolen avoid this place at all costs.
I would give negative stars if I could. These people have no business working at this place both the manager and other male employee thinks it's appropriate to talk over you so your unable to talk or say what's going on. Went in on a Sunday for gas and drinks paid 64.87 go out to pump the gas it only pumps 15 cents, the girl working the counter comes out and says oh sorry your card was declined I think that's odd I just transfered money she says I can pump gas but to come in and pay so I do the fuel ended up being 73.01 for a tank of gas I go into pay a second time I proceed to show her my transaction online that I was charged for the gas and the drinks she says no it will be back at end of day. So Monday comes around still no money on my card I proceed to call the store again this time it was a guy never gave me a chance to talk or anything just kept saying nope nope nope to where I was unable to talk. I call my bank on Monday they proceed to tell me that Chevron charged me twice once for 64.87 and again for 73.01 my bank emails me stating the charges. I call Tuesday morning this time there's a manager there named Lenny I believe again I get told they didn't charge my card I try to explain he rudely kept cutting me off as to where I was unable to speak . So only option now is to contact corporate and the BBB hopefully something will get done that way. If you don't want money stolen avoid this place at all costs.