Local Guides World

Mike Khamsehzadeh

1 reviews on 1 places
Bio Health Center
2024 Feb 20
I am utterly disappointed with the services provided by BIO Health Clinic. After receiving a referral from my family physician years ago, it took over two months to finally secure an appointment with a neurologist at this clinic. During this time, the pain I was experiencing on part of my head had subsided, partially due to the prolonged wait.

Upon finally meeting with the neurologist, I was informed that due to the gap between the referral and the appointment, coupled with the absence of pain during the visit, the doctor mentioned that I could come in anytime should the pain return and that he would inform the secretary accordingly. Following the doctor's guidance, I contacted the office last week to schedule a visit, explaining the situation to the secretary. She assured me that she would make a note for the doctor and allocated a specific time for me to visit between noon to 1 pm.

Taking time off from work, I traveled all the way from Etobicoke to Vaughn for the appointment, only to be turned away upon arrival. The secretary informed me that I would need another referral from my family physician, despite the prior assurance given to me.

Such inefficiency and lack of communication are unacceptable. Not only was my time wasted, but the disregard for my previous interactions with the doctor and the inconvenience caused is truly disheartening. I would strongly advise others to reconsider seeking treatment at BIO Health Clinic if this is the level of care and professionalism they offer.