Mairéad McCann (Mia)

Went for the Magical Christmas Experience. It was magical and amazing. My wee boy loved it. The woman who was the Chief Elf was amazing. My son is autistic and was scared to see Santa, she talked him through it and managed to get him to go meet Santa, which he ended up loving. Santa was brilliant too, took the time to talk to my son, put him at ease & was just really patient.

We also went for the festive Afternoon Tea. It was brilliant. Food was great, the room was lovely. The live music was a nice touch. And of course the staircase was amazing. The staff were lovely and attentive.