Local Guides World
Jerry and Connie Drye
1 reviews on 1 places
Went on my Atrium to check my blood work labs and I find test results for Dr. January, 2023 appointment. Called my Doctor's office and questioned where were my orders and was told my orders were in.
I drove to the lab because THEY HAVE NO PHONE THAT WILL ANSWER CALLS. Nice receptionist in office told me there was no orders and offered to make me apt for the next day. I told her the paper I filled out had my Doctor's name and the girl that drew my blood should have noticed she was not doing the orders for the WRONG DOCTOR. YOU need to know what your Doctor has requested and make sure the lab is correct. I have used this lab for years and never had a problem until today. Overworked and understaffed.
Changed rating...went back the next day and labs were drawn correctly; Jennifer was very attentive and I did not have to wait long. Never felt her draw blood.
I drove to the lab because THEY HAVE NO PHONE THAT WILL ANSWER CALLS. Nice receptionist in office told me there was no orders and offered to make me apt for the next day. I told her the paper I filled out had my Doctor's name and the girl that drew my blood should have noticed she was not doing the orders for the WRONG DOCTOR. YOU need to know what your Doctor has requested and make sure the lab is correct. I have used this lab for years and never had a problem until today. Overworked and understaffed.
Changed rating...went back the next day and labs were drawn correctly; Jennifer was very attentive and I did not have to wait long. Never felt her draw blood.