Local Guides World

Millie Rose

1 reviews on 1 places
Sam Brooks
2023 Apr 02
When you walk into the venue it’s a really lovely atmosphere full of families and refreshing to see a local pub so busy. However, this did not mimic our overall experience. As we were a party of 10+, the policy is to provide a preorder, which is accommodated. But, we then proceeded to wait an hour and a half for the food, with one family member waiting 2 hours! Defeating the hard work of collecting the preorder beforehand. The ‘Surf N Turf’ was asked for as a medium rare however came well done. We sent it back and waited another 15 minutes for the steak to caome back rare. In addition, the All Day Breaktast states sausages and eggs (plural) but only one of each provided. I asked to speak to the manager, who reluctantly came over after around 45 minutes after asking to speak to him. He was accommodating and said he would do his best for us when it came to paying the bill with removing food which wasn't pleasant and other discounts.
However, this did not compensate for the overall experience we had here and are very disappointed and upset with the service we recieved. This was for a birthday tea and were all left deflated and still hungry. Do not recommend!