Local Guides World
Matt Gohn
1 reviews on 1 places
FEBRUARY 2018 review.
This genuinely used to be a really nice apartment to live in. But in the past 10 months, management has clearly stopped giving any thought to the quality of life of residents. And be warned, this building has in essence become a de-facto American University dorm complete with students smoking, drinking out front of the building and having loud parties that keep the working residents up until 3AM. What's worst about all of this is that management knows about these issues and has done the bare minimum to address them.
Currently the property management rights to the building are being sold. Bozzutto, the management company that attracted many residents here, decided without informing residents that they were offering up property rights for sale. Understand that Bozzutto charges a premium on rental rates for this apartment complex because their management reputation is high. They are attempting to sell the building to a company that pulled some tactics so questionable in their legality, that the tenants banded together to form a tenant's association to hire a lawyer and verify that their actions were legal.
While this sale has been going through Bozzutto has been attempting to do anything to cut costs it seems. We no longer have 24-hour concierge service, though our rental fees have remained the same. Over the winter of 2017-2018 we had a burst pipe in our above ground parking lot that took several weeks to get fixed. This burst pipe also caused flooding in various storage rooms that the building didn't tell residents about in a timely manner. At the same time, water bills for the building went up. Recently, our head of maintenance services was let go, and the building did nothing to inform residents of this or what new policies are in place should things such as plumbing go wrong.
And what's most stressful about living here is that the building has accepted what feels like at least a dozen AU students. As an alum myself, I know this is not a problem inherently, but this group have loud parties weekly and smoke and drink both inside outside. The tenant's association has complained several times, yet because these students take advantage of the referral bonus checks, they bring more students into the building (one unit has made several thousand in referral fees by inviting friends to live in the building.) These students have made numerous leasing violations that other residents are held to yet have not been asked to leave.
I would hope that all of this illustrates an issue of an apartment run by a management company that charges a premium but has displayed a significant disinterest in the satisfaction of their customers. All of this is happening while they attempt to sell the building to another, less well-reviewed, management company. We are in limbo where this building is an extension of the dorms with loud noises on weeknights and decreasing quality in management and maintenance.
Oh, I forgot to mention that the windows are old and cold air gets in through various gaps, and that one floor has water drainage issues that affect the entire floor. None of these have been fixed, and as long as the building is for sale, it seems unlikely Bozzutto will do anything to address these issues. The quality of life has fallen substantially since living here these past few years and I have lost significant faith in Bozzutto as a management company.
This genuinely used to be a really nice apartment to live in. But in the past 10 months, management has clearly stopped giving any thought to the quality of life of residents. And be warned, this building has in essence become a de-facto American University dorm complete with students smoking, drinking out front of the building and having loud parties that keep the working residents up until 3AM. What's worst about all of this is that management knows about these issues and has done the bare minimum to address them.
Currently the property management rights to the building are being sold. Bozzutto, the management company that attracted many residents here, decided without informing residents that they were offering up property rights for sale. Understand that Bozzutto charges a premium on rental rates for this apartment complex because their management reputation is high. They are attempting to sell the building to a company that pulled some tactics so questionable in their legality, that the tenants banded together to form a tenant's association to hire a lawyer and verify that their actions were legal.
While this sale has been going through Bozzutto has been attempting to do anything to cut costs it seems. We no longer have 24-hour concierge service, though our rental fees have remained the same. Over the winter of 2017-2018 we had a burst pipe in our above ground parking lot that took several weeks to get fixed. This burst pipe also caused flooding in various storage rooms that the building didn't tell residents about in a timely manner. At the same time, water bills for the building went up. Recently, our head of maintenance services was let go, and the building did nothing to inform residents of this or what new policies are in place should things such as plumbing go wrong.
And what's most stressful about living here is that the building has accepted what feels like at least a dozen AU students. As an alum myself, I know this is not a problem inherently, but this group have loud parties weekly and smoke and drink both inside outside. The tenant's association has complained several times, yet because these students take advantage of the referral bonus checks, they bring more students into the building (one unit has made several thousand in referral fees by inviting friends to live in the building.) These students have made numerous leasing violations that other residents are held to yet have not been asked to leave.
I would hope that all of this illustrates an issue of an apartment run by a management company that charges a premium but has displayed a significant disinterest in the satisfaction of their customers. All of this is happening while they attempt to sell the building to another, less well-reviewed, management company. We are in limbo where this building is an extension of the dorms with loud noises on weeknights and decreasing quality in management and maintenance.
Oh, I forgot to mention that the windows are old and cold air gets in through various gaps, and that one floor has water drainage issues that affect the entire floor. None of these have been fixed, and as long as the building is for sale, it seems unlikely Bozzutto will do anything to address these issues. The quality of life has fallen substantially since living here these past few years and I have lost significant faith in Bozzutto as a management company.