pauline

Knowledgeable physicians but with poor bedside manner. Within my one hour at the clinic, I observed miscommunication between staff (i.e., not knowing what patient is in what room) and a lack of information/verbal reassurance from physicians (e.g., injecting local anesthetic/making incisions without giving a “heads up” or asking if “you’re doing okay”). I felt extremely uncomfortable the entire time. I am honestly disappointed as I never experienced this at the old location. Nothing went wrong but nothing was excellent. I will not be requesting any other referrals here.