Local Guides World
Matt Daniels
1 reviews on 1 places
I made the mistake of going here and trying to support a local business. This place has 3 stars for a reason! I ordered a mat at 14x14in. for $52, which is twice the price of getting a similar custom mat from a seller on Etsy. Once I picked it up, and went to frame it, the mat wouldn't fit in the frame.
Sure enough, when I measured the mat, it was 14.1in wide, a 12th of an inch too big. When I called to get a refund or store credit, they refused, saying that it was my responsibility to notice the error and I should have said something immediately on pick-up. In short, there's a chance your mat/frame will be mis-cut, and it's on you to check their work immediately on pick up.
Sure enough, when I measured the mat, it was 14.1in wide, a 12th of an inch too big. When I called to get a refund or store credit, they refused, saying that it was my responsibility to notice the error and I should have said something immediately on pick-up. In short, there's a chance your mat/frame will be mis-cut, and it's on you to check their work immediately on pick up.