Local Guides World
Sizhe Lan
1 reviews on 1 places
Their management is messy and irresponsible. Before we moved out, they ensured us it was okay to leave our furniture inside the apartment and they would help us move them out. However, right after we have left Bronx, they told us we will get a fine if we keep furnitures inside. It is totally ridiculous.
They are also unresponsive. I called five times today during their office hours and yet no one answers. Didn't even get a reply to my email either.
When my friends who lived in the next building told them there were rats in the apartment, their response was just like"oh really I am so sorry to hear that." They just don't seem to care about your living condition after they have taken your rents, and would try to find a way to fine you too.
Overall, it was a very bad experience with this company. I have now switched to another real estate company in the neighborhood just because they at least know how to reply to emails right away.
They are also unresponsive. I called five times today during their office hours and yet no one answers. Didn't even get a reply to my email either.
When my friends who lived in the next building told them there were rats in the apartment, their response was just like"oh really I am so sorry to hear that." They just don't seem to care about your living condition after they have taken your rents, and would try to find a way to fine you too.
Overall, it was a very bad experience with this company. I have now switched to another real estate company in the neighborhood just because they at least know how to reply to emails right away.