Charlotte

The experience was bad here. I lived here for 2 years and had terrible experience with their management and the super. The management was irresponsible, messy and negligent. They NEVER NEVER NEVER reply to any of the emails! You can call them or go to their office. Besides, everybody in the office gives different answer to the same problem. You hardly can get a same, straightforward solution! Especially Lou who showed absolute careless to the residents. The other guy was great. Their super is irresponsive. He avoids phone calls and lacks punctuality. By the way, the apartments are easy for rats/roaches and all kinds of bugs to come in, despite their monthly exterminator services. The exterminator service is useless.