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G W
1 reviews on 1 places
Disgraceful customer service.
Unable to answer query (Reece), told me the team who can are all in meetings,then when I spoke to Supervisor (Sam) told me that team don't speak to members. Maybe that team needs to be reminded members pay their wages.Who is telling the truth? 3 phones calls no notes taken -amateur show.
You have to be placed on hold while the HCF TM physically goes and speaks to another department, is this the 70's?
14 years paying into this health fund never made a claim and this is what you get when you call them for some assistance.
What a joke.
Unable to answer query (Reece), told me the team who can are all in meetings,then when I spoke to Supervisor (Sam) told me that team don't speak to members. Maybe that team needs to be reminded members pay their wages.Who is telling the truth? 3 phones calls no notes taken -amateur show.
You have to be placed on hold while the HCF TM physically goes and speaks to another department, is this the 70's?
14 years paying into this health fund never made a claim and this is what you get when you call them for some assistance.
What a joke.