Mark Irwin

Interval International absolutely terrible experience with this time share banking company repeatedly. Showed up to vacation(booked June 6th for Aug 19-26)only to find that my reservation had been cancelled by Interval without notification or explanation. It was late on Saturday evening as I scrambled to make alternate arrangements for my family or 6, they are doing nothing to rectify the situation. I'm out additional unplanned expenses during vacation and this is 100% a failure on their part. I had to book an alternate location and pay a new transfer fee. Calling their customer service, and escalation team yielded no refund for the original cancellation. I highly advise against doing business with timeshares that use interval as their banking agency. It's been 10 years of headaches, terrible customer experiences, unfulfilled obligations and in this case... Flat out theft of my money. This post could have been avoided by simply doing the right thing and issuing the refund owed to me as a result of THEIR MISTAKE. AVOID THEM AT ALL COST.