Local Guides World

nicole jeffries

1 reviews on 1 places
Omaha Prime
2023 Dec 10
I would give zero stars on service if I could. Have had great service every time we have visited. Always have a group and reservations. Terry messed up drink and food order. He would not know that since he never checked back on us and we were even there for a birthday. He didn’t know who ordered which menu items and he made it seem as if splitting the check was asking for a kidney as he huffed and puffed. He came back with cc receipts and pens in one book and he didn’t set it on the he table but literally tossed it. Everyone was irritated but we didn’t want to have it ruin our night. Steaks weren’t done right which was probably him putting it in wrong since the kitchen always does amazing. We tipped him 18% which is low coming from a table of past servers/bartenders. The kicker was was we didn’t see the gratuity so Terry got 38% for being rude, messing up our food, and giving a bad taste in our mouth. As a former server, I have always informed my tables of gratuity I feel it’s a courtesy.