Tatiana Torne

Worst post office I have ever dealt with. My landlord submitted a w/o to have my mail key replaced when I moved into the unit on 8/26. It is now 11/7 and I still don't have my key. Every time I call/go to the office I get no excuse, just "It's not ready". Aside from that, I have asked 3 times for them to hold my mail there until my key is ready, I'm happy to pick it up as long as I can get my mail. Every time they said they would hold it and when I call to make sure it's being held (because I don't want to go there to find out it's not being held, I don't trust these people anymore), they tell me "You didn't speak to me, I'll put a note to have your mail held here." What???? Everyone I've spoken to there has already said that to me! I'm exasperated and desperate and there is literally nothing I can do but call daily to ask if my mail is being held, and when am I going to receive my key. This is INSANE!!!