Rasti Hameed

I went in for an immigration physical exam. They charged me $720 and a big portion of that was for vaccines that I could’ve gotten them for free under my insurance. They didn’t disclose what was included in the fee and later I realized the issue with the vaccine fee. I could’ve saved like $350 if I have gotten the vaccine elsewhere but they didn’t disclose that to me so they can charge me more money, pure robbery. I decided to let that go and not the full blame on them but then they did a few more things that made my experience a lot worse. They called me back saying my results are available. I take sometime off from work and then I go just to find out that the result is not complete. They told me to wait for another day or two. They called me back 2 days later saying that they are missing a result from the lab tests and that they need to draw more blood. So I went back and they drew more blood. I get a call the next day saying that my results are available to go pick them up. At this point I didn’t trust them that they know what they are doing so I called again and asked for a different associate to make sure my results are indeed available before I go in and guess what, the other associate told me that the result are NOT available.. I mean I was lost for words at this point.. it took me 4 visits and over 20 calls to get something so simple done. Absolutely the worst experience that I have ever had at any clinic.