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Rebecca Geezy
1 reviews on 1 places
I’ve been going to Groovy Lube for the last two years I believe. I have not once had an unpleasant experience. I will say the staff seems to change often, but nonetheless good experiences each time I have gone.
Today I was charged $30 for “full service” which entails a front windshield wash, air in tires (which I did not need today) and checking fluids. But they only top off windshield wiper fluid. Nothing else.
I was not told I would be charged for these things I was only expecting to be charged for what I asked for, an oil change. Just some feedback for the company. Tell your customers ahead of time you are charging for additional services and allow us to accept or decline. I do not recall having paid for these services at any other visits I’ve had.
All 4 of my tires pressures were at 40 when I got there and when I left they were at 38x2 and 37x2. So they took air out? Cause definetly no air was put in. Any how it didn’t sit right with me that I was charged for such things that are normally free other places.
Had I known ahead of time I would have respectfully declined those services for $30. I already pay $100 for my oil change.
Today I was charged $30 for “full service” which entails a front windshield wash, air in tires (which I did not need today) and checking fluids. But they only top off windshield wiper fluid. Nothing else.
I was not told I would be charged for these things I was only expecting to be charged for what I asked for, an oil change. Just some feedback for the company. Tell your customers ahead of time you are charging for additional services and allow us to accept or decline. I do not recall having paid for these services at any other visits I’ve had.
All 4 of my tires pressures were at 40 when I got there and when I left they were at 38x2 and 37x2. So they took air out? Cause definetly no air was put in. Any how it didn’t sit right with me that I was charged for such things that are normally free other places.
Had I known ahead of time I would have respectfully declined those services for $30. I already pay $100 for my oil change.