Amit Morya

I signed up for CIBT premium visa services to get the visa done for a country due to an urgent travel requirement. However, after filling out the details online I waited for more than a day and after no one called I decided to call them. Finally I got the list of documents and I responded back by next day with available documents. I had queries on few documents so I asked them to provide more details (again .. I reached out). When I got the document, they said its not to going to work. So, this time I reached out to another agency and they confirmed that the document is okay and it will work. So, I submitted the application by myself and got the visa. But for 2 calls and 2 emails I paid $400+ which also translated into loss of 3-4 days and rescheduling of my travel plans. When they last reached out to me over email, I told that I got the visa with the same document and respectfully shared my feedback to make necessary changes in their process. But their response to the feedback was even bit aggressive. Overall, an interesting experience, I learned my lesson. I would avoid any visa service company going forward.