Local Guides World
Angeline Mutima
2 reviews on 1 places
Option for virtual and in person is nice and flexible. I feel like unless you’re court ordered or super new to recovery, the intensive out patient program is rudimentary and seems standardized and one size fits all.
Also there isn’t a lot of practical application (for me) and the groups seem disorganized and session topics are disconnected. It’s like an open group talk therapy vs. a structured program (which I prefer structure). I keep going because an unstructured program is better than no program for me.
Also there isn’t a lot of practical application (for me) and the groups seem disorganized and session topics are disconnected. It’s like an open group talk therapy vs. a structured program (which I prefer structure). I keep going because an unstructured program is better than no program for me.
UPDATE: i got a personal call from the head admin and she was very kind in addressing my issues. hopefully the resolution sticks.
- the home nurses are ALWAYS late and ready with an excuse, some have slept on the job during a day shift and taken personal calls during working hours. this makes it hard to trust in the quality of care being given to my child.
- scheduler and home nurses have sub-par communication. im a working, single mom and i’ve been without nursing support several times for my 21month old son who has stage 5 CKD. this happens when one of the regular nurses takes time off. i know that there is a shortage of nurses but they don’t communicate early enough for me to change my work schedule. today i was told at 6:24pm that a nurse was “not confirmed at this point” for getting a back up tomorrow morning at 9:00am. you have to be proactive with this company otherwise you will have an extremely frustrating experience.
this is a very stressful and emotionally exhausting company to work with.
- the home nurses are ALWAYS late and ready with an excuse, some have slept on the job during a day shift and taken personal calls during working hours. this makes it hard to trust in the quality of care being given to my child.
- scheduler and home nurses have sub-par communication. im a working, single mom and i’ve been without nursing support several times for my 21month old son who has stage 5 CKD. this happens when one of the regular nurses takes time off. i know that there is a shortage of nurses but they don’t communicate early enough for me to change my work schedule. today i was told at 6:24pm that a nurse was “not confirmed at this point” for getting a back up tomorrow morning at 9:00am. you have to be proactive with this company otherwise you will have an extremely frustrating experience.
this is a very stressful and emotionally exhausting company to work with.