Heather Moise

Very kind and understanding staff. Renewed my niece's B visa due to a family emergency. They quickly moved up her visa interview appointment after we requested expedited service online. All the staff we interacted with were very professional and personable. Only issue was the long wait to get into the building and then to go to the various windows required. We were there 2.5 hours (that's why only 4 stars). The officer who interviewed her was fantastic despite having a challenging non-stop job! Don't bring bags or anything extra and be prepared to wait a while. There are washrooms once you get inside.