Carolina Alves

Warning for everyone: apparently you need to print your tickets in your homes, even if you are staying in an hotel with a bed and a bathroom, because the lady at the desk claims to not be able to scan the code out of our phones. In fact, she very rudely told me I should've read everything before buying the tickets (even though I bought the ticket for Galleria Borghese for the same day and the ticket also said Stampa@casa and they simply scanned the phone) and then proceeded to go on a power trip with me and told me to send the ticket to their email where she magically was able to scan it. How they expect tourists to print the tickets, I have no ideia. The rudeness of the lady at the reception did not help, not sure if she thought she was above me simply because I'm young but I have never met someone so rude and condescending as the front lady of this galleria (I never acted rude to her, I think I uttered only about two sentences in the middle of her 3 minute power trip).
To the owners of the gallery: simply get a machine that scans tickets and hire people that actually want to be there. Thank you for a very bad experience. I didn't even want to go into the museum after the interaction at the desk but I did and thankfully the gallery was good as well as the kind woman upstairs on the Room I. To the tourists, be aware, print the tickets god knows where if you really want to go in.