Local Guides World
nadchen
2 reviews on 1 places
I love the atmosphere in this place. The interior is beautiful, I love the wooden furnishings, white brick, and green plants. It's so cozy here. It's a great spot to study, work, or do casual things like read a book and journal. I like their windows and natural lighting.
There's a bunch of seating options available and I like their coffee. I got an iced latte with oat milk that was delicious. I can't wait to come back.
There's a bunch of seating options available and I like their coffee. I got an iced latte with oat milk that was delicious. I can't wait to come back.
Honestly, this review is an average of the two times I came here. So depending on who was working that day, you're either getting a good drink or an unsatisfying drink.
My first experience was really good. I got the Milk Foam Oolong Tea with boba with less ice and 30% sugar. It was the perfect level of sweetness, ice level just how I like it, and the flavor was really good. Also the consistency of the boba was chewy and good. My boyfriend also got a drink, I think his drink was some kind of tea with milk foam added. But for some reason his milk foam was a little too much. I watched as one of the workers tried to seal it, and she tried like 3 times but it wouldn't seal properly. Eventually she put a plastic lid, told us what happened, and said that she'd reseal it for us if we drank a little and the drink level was good enough. I was so impressed by their professionalism and attention to detail. I really appreciated how they treated us as customers.
So that experience was a 5/5 for service and boba. It tasted like quality. And it was also my first time ordering from Gong Cha in North America. The two boba baristas here did an amazing job, especially considering that there was a bunch of people inside the small space.
However our second experience at the same location was the opposite. I got the Milk Foam Wintermelon Tea with boba, less ice, and less sugar and my boyfriend got the Taro Milk Slush with boba. The employee behind the counter was kind of cold and unwelcoming. And when we got our drinks, we could immediately taste how the quality just dropped and failed our expectations set from the first time we came. My boyfriend said that his drink tasted so powdery and out of all the Taro boba drinks he's had, this one was the worst or most average. My drink was alright, but I was definitely disappointed. It felt like it was lacking something, either the milk foam was off or the tea but they just didn't compliment each other as they did the first time. It's crazy how an employee's attitude can shine through in the drinks.
So my first time here with those two employees, 5/5 and I know I'll be taken care of well. But with that last employee who looked uninterested and treated us kind of cold, 2/5. If I ever walk into this establishment and see that same employee, I'm walking out because I know I'll get a better drink elsewhere. Overall, my average is 3.5/5 but the only reason I'm rounding up to 4 is because the first two employees who took care of us were amazing.
My first experience was really good. I got the Milk Foam Oolong Tea with boba with less ice and 30% sugar. It was the perfect level of sweetness, ice level just how I like it, and the flavor was really good. Also the consistency of the boba was chewy and good. My boyfriend also got a drink, I think his drink was some kind of tea with milk foam added. But for some reason his milk foam was a little too much. I watched as one of the workers tried to seal it, and she tried like 3 times but it wouldn't seal properly. Eventually she put a plastic lid, told us what happened, and said that she'd reseal it for us if we drank a little and the drink level was good enough. I was so impressed by their professionalism and attention to detail. I really appreciated how they treated us as customers.
So that experience was a 5/5 for service and boba. It tasted like quality. And it was also my first time ordering from Gong Cha in North America. The two boba baristas here did an amazing job, especially considering that there was a bunch of people inside the small space.
However our second experience at the same location was the opposite. I got the Milk Foam Wintermelon Tea with boba, less ice, and less sugar and my boyfriend got the Taro Milk Slush with boba. The employee behind the counter was kind of cold and unwelcoming. And when we got our drinks, we could immediately taste how the quality just dropped and failed our expectations set from the first time we came. My boyfriend said that his drink tasted so powdery and out of all the Taro boba drinks he's had, this one was the worst or most average. My drink was alright, but I was definitely disappointed. It felt like it was lacking something, either the milk foam was off or the tea but they just didn't compliment each other as they did the first time. It's crazy how an employee's attitude can shine through in the drinks.
So my first time here with those two employees, 5/5 and I know I'll be taken care of well. But with that last employee who looked uninterested and treated us kind of cold, 2/5. If I ever walk into this establishment and see that same employee, I'm walking out because I know I'll get a better drink elsewhere. Overall, my average is 3.5/5 but the only reason I'm rounding up to 4 is because the first two employees who took care of us were amazing.