Local Guides World
Maryam Moh
1 reviews on 1 places
I wish I could give a zero star to this clinic's management. The unprofessional receptionist called us for a doctor follow up on Wednesday June 14th, during the call I asked her to book the appointment for Monday June 19th at 4:30 pm. When we went there the doctor was not there and she did not call us to cancel the appointment. SHE SAYS THAT SHE NEVER SPOKE TO ME, and did not book the appointment.
The next day my mom called and booked another appointment for Thursday at 2:30. We went there and receptionist SAID THAT THERE IS NO APPOINTMENT BOOKED AGAIN.
This is unacceptable how come the management does not respect someone's time. My Mom had to take off work both days to just be told that her appointment was not booked.
I think this receptionist lady confirm the appointment over the phone and never register it. She was insisting that she never spoke and called me, I guess I was talking to a ghost in the clinic. She handled the situation very unprofessionally.
PLEASE HIRE SOMEBODY ELSE, she is literally messing up all the appointments.
The next day my mom called and booked another appointment for Thursday at 2:30. We went there and receptionist SAID THAT THERE IS NO APPOINTMENT BOOKED AGAIN.
This is unacceptable how come the management does not respect someone's time. My Mom had to take off work both days to just be told that her appointment was not booked.
I think this receptionist lady confirm the appointment over the phone and never register it. She was insisting that she never spoke and called me, I guess I was talking to a ghost in the clinic. She handled the situation very unprofessionally.
PLEASE HIRE SOMEBODY ELSE, she is literally messing up all the appointments.